What is Token Swap Service?
Generally, we exchange different tokens on exchanges through the order match system. Users have to deposit their token to exchange first and place an order to their targeted tokens, and sometimes users have to place multiple orders to the target tokens. The token swap service does not need to deposit the token to exchanges in advance and only needs to select the corresponding token in the wallet to complete the swap.
How is the price calculated on Token Swap Service
The swap system will choose the best price among almost 30 popular exchanges while swapping. Due to the on-chain confirming time, there is a certain deviation in the final exchange price.
What are the costs of the swap service?
On the whole process, the costs are consist of the miner fee, service fee 0.2% and withdraw fee from the exchanges.
What should I do if there is a problem during the swap process?
- Please re-confirm your transfer address and receive an address before you swap, for once the process is finished, it would be recorded on-chain, and no one can change it.
- If the process is failed, the token will be returned back to your original address.
- Meanwhile, if the targeted token hasn’t been received for a long time or you have any questions about the service, please enter the order details and contact our customer service.