1、Question of selecting receiver account
Go to Assets page, and tap Withdraw, on the withdraw page, tap the button as shown by arrow and select inserted wallets you need, which will avoid error from typo.
2、What’s the minimum amount and fees?
Minimum amount and fees will be different with various altcoins. Details will be seen on the withdraw page. Users could proceed withdraw as per their own situations.
3、Do users need to fill in memo and how to do it?
Memo is usually used in the condition of deposit to Exchanges, users could shut down this button to finish withdraw quickly.
4、How to distinguish chain name of USDT withdraw?
Four chain names of USDT withdraw are optional, ERC20 and OMNI require certain fees (details can be seen on the same page), TRC 20 and EOS are free of charge. Users could free choose per their actual requirement.
Notes: EOS-USDT can’t be withdrawn to Binance, Huobi etc. exchanges. For now only TP exchange support EOS-USDT deposit/withdraw by free. Users can quickly select receiver accounts as shown by arrow or just fill in accounts by hand.
5、Why EOS-USDT withdraw complete page is like this?
Receiver account is not user’s withdraw account? Memo is empty as well, will user loss their USDT? This is because EOS-USDT is supported only by TP exchange, a special way of withdraw will be handled by them. Users just need to make sure receiver account and memo correct, then wait for USDT to the wallets.
6、What kind of authentication is needed for withdraw?
For the security, users are required to set fund password in advance to withdraw. If you lost your password, find back your fund password per the way of arrow shown above.
Mobile phone captcha and Google Authenticator are also for the security of users’ assets as well.
7、Altcoins can’t be withdrawn?
Function for several altcoins deposit & withdraw are not available, users can exchange these altcoins to USDT first and then withdraw USDT.